After troubleshooting for a day, I'm just going to have to write this off and get a better one. My mistake for listening to a Best Buy sales associate. Later LG, waiting for over an hour for customer service doesn't exactly inspire me to use your products again. See All Review. We're here to support you with our product. Warranty Information View manufacturer warranty information Learn more. Register Your Product Get the most out of your ownership Learn more.
Manuals and Downloads Download owner's manuals and documentation Learn more. Help Library Help yourself to helpful product information Learn more. Request a Repair Submit an online service request Learn more. Choose a support option below:. LG Chatbot 24x7 Support with Chatbot! Mon-Sat ampm CST. Email No time to chat? Send LG Support your inquiry. We recommend that you read through the owner's manual first to familiarize yourself with its operations which will give you a better understanding of how to use it.
If you still need assistance with it, you can contact our Support Center at Hello, we see you are contacting us from Italy. Sadly, we do not have information in regards to the version of the GP57EB40 you own. Hello, please got to the provided link for software. What can you do to help? Hello Scope, we will need more information to be able to assist, please give us a call at when you are with the unit.
I lost my cable. Is there a generic one I can buy that will work or is this a proprietary USB cable specific to this device? We are sorry; we are only able to support products in the USA. For the proper support channels, please see www.
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I've lost my installation disk for my LG Slim portable white dvd writer. We are only able to support products in the USA. For the proper support channels, please see- www. We would be happy to help you with this. Please reach out to a computer specialist by calling Advertised as compatible with my Mac, it comes with PC-only software.
We are sorry you are having an issue, please give us a call at so we can walk through some troubleshooting steps.
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Click "clear all" to compare different product types. Go to page top. Prices subject to change without notice. Quantities are limited. Check with your local retailers for final price and availability. Is it not a compatible device? Posted on Aug 22, PM. Can anyone assist me please! Jan 14, PM. What do you mean it is not connecting? When you plug it in it will not show anywhere except in Disk Utility.
Then when you put a disc in it that will show in Finder and on the desktop, if you have that option checked in the Finder preferences, and in Disk Utility just under the drive name in the left hand column. Aug 23, AM. Jan 14, PM in response to dhayes In response to dhayes I had exact same issue, and not just with external DVD player, also with hard drive I was using to try and transfer backups of previous data Apr 13, AM.
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lg dvd writer solution mac
I have one and it works fine on the Air, same for most others, Aug 22, PM. With the drive connected ope Disk Utility. Do you see the drive in the list on the left? If you do it is connected. Put a Disc in the drive. Try the other USB port.
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Restart your Air then connect it. Restart you Air With it Connected. Do a SMC reset. Aug 8, AM. Nov 23, PM in response to rjoshi In response to rjoshi Nov 23, PM. That worked for me! So others can match up their symptoms, here's my story. Got a replacement drive from LG and it didn't work either until I restarted my computer with the drive attached. Jan 15, PM. This only works for awhile. I have same issue. DVD will work for awhile. If DVD goes unused for awhile, Mac "loses" it.
Restart Mac, DVD comes back. Feb 15, PM.
LG Portable DVD Writer: Cheap Workaround for Broken/Missing Mac Optical Drive - GeekDad
Oct 23, PM in response to tk In response to tk Oct 23, PM. I had this same problem, but once I plugged in into the USB port on the right side of my MacBook Pro, it worked like a charm - no installation disc required! Jul 11, PM. Can you please let me know why it stopped all of a sudden? Is it incompatible now? I updated the latest Mac OS Sierra My email is mr.